Terms and Conditions


The merchandise purchased on the website can be returned within seven (7) days of receipt. Merchandise should be returned in its original condition, unused, unworn, unwashed, unaltered, undamaged and with the original tags. Your items must be returned in the original packaging, including boxes, bags and other packaging materials. If your return does not meet the conditions listed, the package will be sent back to you. Returns that are damaged will not be accepted and will be returned to the customer.

Please note that orders must be returned from within the same country they were originally shipped to. You are responsible for the shipping and customs costs associated with the return of the products.

Remember that items such sale and discounted items cannot be returned.


Once your package is receive, please allow three (3) to seven (7) business days for your return to be processed. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

The time needed to process your refund may vary based on the payment method used.

Credit card: our bank will reimburse you within seven (7) business days of the return acceptance confirmation e-mail. The time it takes to restore the credit back to your account depends on the credit card issuer.

The costs of shipping and any import taxes or other taxes and duties paid are non-refundable.

Final Sale - One of a Kind

The products identified as “Final Sale” are not eligible for return, exchange or store credit. Our one of a kind pieces are also considered final sale.


Brenda Noy will repair without charges any damaged garments if the damage occurs within three (3) months of purchase. Any of those items damaged over 3 months from the purchase date are subject to repair fees. The customer is responsible for all shipping charges.

To request a repair please email us at info@brendanoy.com with a brief explanation of your repair request. You will receive an email in which Brenda Noy will indicate if the repair proceeds free of charges or not and the authorization number of repair, which must be indicate in the shipment.

Please ship the package to the address below:

Brenda Noy

Attn. Repairs Department

7271 SW 57th Ave

South Miami, FL, 33134 USA

For your security, please ship your item with a recognize courier, Brenda Noy is not responsible for items damaged or lost in transit upon the receipt of the item. Upon receipt of your package, we will email you with the approximated repair time.


Brenda Noy may offer products that are not available for sale yet (“pre-order”). You can place an order for these items in the same way you would do for other available products. The prices of these items do not include taxes and shipping charges. Payments for purchases of pre-order products should be made by credit card only. A credit card authorization will be processed when you place the order; however, your credit card will not be charged until the product is shipped to you.

Please be aware that pre orders may take an estimated average of 10-12 weeks from the date the order is placed to the date the product is available for delivery. All delivery dates are approximated and may be subject to change. You will receive a confirmation e-mail upon shipment of the product. You will be charged the amount estimated for the product on the date your order was placed.

Shipping charges, taxes and international orders

You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due. For the countries where taxes and customs charges cannot be calculated, you will be required to pay them to the courier at delivery. 

For shipments within state of Florida sales taxes will be charged.

SVT will assume the costs of shipping within the territory of the United States of America when ground shopping is selected.

For international orders (those that will be sent outside the territory of the United States of America), SVT is not responsible for any applicable taxes and custom duties and taxes. As the recipient, the customer will be responsible and liable for all import duties, customs and local sales taxes applicable by the country where the merchandise is been shipped to. Payment of these charges are necessary to release your order from customs